Notifications and Two-Way Messaging
Improve Your Customer Engagement, Customer Service and Public Messaging
Private, secure and immediate conversations with customers over any channel to any device.
INDUSTRIES>> Retail | Hospitality | Utilities | Healthcare | Education | Public Safety
APPLICATIONS>> Customer Support | Notifications | Reminders | Updates
CUSTOMERS >> Customer Engagement | Customer Support | Marketing | PIO | Accounting
Ivytalk Benefits:
- Improve customer satisfaction by increasing responsiveness and convenience
- Improve productivity by allowing management and operations to spend more time focused on customers
- Resolve customer issues more quickly and reduce churn by sending messages in the most desired and available method
- Reduce risk and increase transparency with a record of messaging including SMS
- Reduce total cost of ownership while maintaining security by using Ivytalk’s private, hosted software service with multilevel security, included software maintenance, server redundancy and complete data backup.
Ivytalk Features:
- One-Click Communication: One click group messaging with private replies going only to the sender
- Personal and Effective: Send and receive messages in the best method for everyone
- Multi-Channel: Use Email, text (SMS), mobile applications (push), social channels and more
- Social Media Dashboard: Push to Ivytalk, Facebook, Twitter and WordPress with a single click
- Conversational: 2-way messaging enables full conversations or short replies
- Web Portal: Set-up is fast and easy with a simple web interface
- Hosted: No software to install or maintain and no servers to buy
- Enterprise Ready: Easy administration, group management, and messaging
- Branded Customer Portal: iPage™ -validate customer info and collect updated contact information online
- Ivytalk supports Active Directory, DatabaseUploads, Group SMS, Group Text, Email-to-SMS, Push Notifications and more
Try Ivytalk today.
Our goal is your complete satisfaction.