Reach your customers: 2-way multichannel messaging enables immediate private connections with your customers on their terms. Interactive, conversational messaging lets your customers start the conversation in real time or respond instantly letting you capture input and address concerns the moment they come up.
Ivytalk Reach delivers:
A solution to improve loyalty and enhance the customer experience by easily enabling customers to choose the type of communication they want and how they want to receive it.
The ability to offer the options for customers to receive everything from special events to timely offers or the opportunity to provide feedback about your organization.
A low cost, hosted, easy to execute solution that will improve customer communications allowing them to choose from email, SMS/text, mobile app, or through social media or any combination of these. The solution is private and easy to use.
Connect with your team: A private business messaging enables immediate communications to any combination of management, employees, and work teams, and even people outside the company, such as suppliers.
Ivytalk Connect benefits include:
Highly scalable solution that serves organizations with a few contacts to a million or more. The solution is carrier-grade, hosted and geographically redundant. No hardware or software for you to install.
Easily target messages to groups and subgroups with our easy to use interface; an infinite number of groups and subgroups are available.
Quick to set up and get started. Create as many groups and subgroups as needed, then select the group(s), compose your message, and send.
Messages are delivered to each person in the method they prefer; via email, SMS (text), or pager, using any device they prefer; desktop, phone, tablet or pager. Everyone is more likely to receive the message.
Replies are handled flexibly; in ‘chat’ mode, everyone can send and see the replies. Using ‘dispatch’ mode, the replies are private and can be sent to any desired address or device.
Try Ivytalk Connect or Reach Basic today for FREE or select a Premium plan. There are no long term contracts and you may cancel at any time. If you need a larger plan or custom features, please don't hesitate to contact us. Our goal is your complete satisfaction with our service.
Ivytalk Connect Brochure (PDF)
Ivytalk Reach Brochure (PDF)
Retail Product Brief (PDF)
Partners Product Brief (PDF)
Examples for Ivytalk Reach
Customer Communication: Mobilize your communications. Notify customers of special offers or opportunities while they are onsite.
Customer Feedback: Use Ivytalk to capture customer feedback on the spot rather than sending them to a website or phone survey.
Multichannel Marketing: In today's world, you can't afford to ignore any channel. Deliver information to your customers via email, SMS(text) and smart phone app. Personalized and targeted.
Examples for Ivytalk Connect
Fill Shift Vacancies: Make it easy to contact staff to fill shift vacancies by using this private, multi-channel communication solution.
ContingencyCommunication:Retail businesses have to respond to constant real time changes happening in various locations. You can map Ivytalk to your organizational structure and contact the exact staff when and where they are needed.
Workforce Safety: Ivytalk Connect gives you the ability to quickly communicate with your workforce and management, improving the resiliency of your organization.